[Programme -- 34KB]

 

 

 

 

 

 
 
28 November 2000
Day One  
08:30 - 09:00 Registration and Coffee
09:00 - 09:15 Welcome
09:15 - 10:00

Plenary Session

How are Leading Companies Managing and Measuring Knowledge and Intangible Assets?
Dr. Karl Erik Sveiby, Sveiby Knowledge Associates, Brisbane, Australia
Karl-Erik will share cases from his practice featuring four very different approaches to implementing Knowledge Strategies:

  • Motorola USA - Knowledge Enabling Processes in an Engineering Giant
  • MTN South Africa - Speeding up Response Times in a Telecom Company Growing at 100% per annum
  • PriceWaterhouseCoopers - KM for Selling Knowledge
  • Celemi Sweden - Using Intangible Metrics to Guide Strategy
10:00 - 10:30 Networking Break
10:30 - 11:15 Plenary Session

Local Values, Global Communication: Managing Different Values Systems in Dynamic Knowledge Communities
David Snowden, Director, IBM Institute for Knowledge Management, UK

In any organisation there are many cultures and associated value systems which may or may not conform with the official mission and objectives. In international organisations and partnerships this is further confused, and enriched, by national and ethnic variety. All this gives rise to significant problems in communication and knowledge transfer in which common use of an international language such as English is still largely ineffective due to the failure to recognise the different cultural context and history of all parties. The presentation will seek to identify major issues and possible solutions to these problems. It will draw on five years of research and practice with international organisations (Industry, Government and NGOs), and will also look at pragmatic examples of stimulating "just in time" knowledge transfer.
11:15 - 12:30

Plenary Session / Panel Discussion

Nurturing the Creation of Knowledge and Innovation

Jay J.H. Chang, Vice President Johnson & Johnson, Hong Kong, (t.b.c.)
Brian Chambers, Technical Director, Creative Star, Hong Kong (t.b.c.)
Moderator: Les Hales, Gartner Group, Hong Kong

12:30 - 02:00 Lunch / Luncheon Address

Connecting People - Sharing Knowledge: Knowledge Sharing in an Asian Business Culture

Eva Au, Managing Director, Lexis Nexis Singapore
02:00 - 03:15 Concurrent Sessions

Knowledge Management Empowering E-Commerce for Value Networks
James Chong, Ericsson Australia
Goran Roos, Intellectual Capital Group, London, UK

Winning in the Network Economy: Becoming an E-Business Organisation
Dr Santosh Kumar Mohanty, Tata Consultancy Services, Mumbai, India
Dato' Dr. Vincent Lowe, President, MahirNet, Malaysia
03:15 - 03:45 Networking Break
03:45 - 05:15 Concurrent Sessions

Industry Specific Knowledge Management Strategies and Solutions

Managing Knowledge in a Law Firm
Kala Anandarajah, Partner, Knowledge Management
Rajah & Tann, Andersen Legal, Singapore

Managing Knowledge in the Public Sector: KM in the Police Force
Prof. Dr. Suliman Hawamdeh, Nanyang Technological University
Peter Halliday: Hong Kong Police (t.b.c.)

Knowledge Management in Financial Services
Frank Olsson, General Manager, National Australia Bank, Singapore
Ross Dawson, Advanced Human Technologies, Australia
05:15 - 06:00 Common Visit of Exhibition

Guided Tour: What Software Tools Support Knowledge Management?
 

 

 

 

 

 

 

 

 
S